rummy golds

rummy golds App support

Contact
+91 8746751631

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy golds:

Q1: How to log in after installing the rummy golds?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a stable internet connection and wait for a strong signal. If you still encounter issues, wait for a short period after clicking 'send OTP' to receive the verification code. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active phone number associated with your account. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and play without any problems. This should get your app up to date and running smoothly.

Most Asked Questions Related To Withdraw In The rummy golds:

Q1: What is the minimum withdrawal amount in the rummy golds?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the amount earned from gaming, rather than including bonus rewards. Bonus money cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, you must submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and verified experience. Having all these details saved in the app will help facilitate further transactions and activities.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, but the payment processing may take longer. In some cases, payment delays can occur, requiring a wait of up to 24 hours. This may cause a temporary discrepancy in overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request is pending. If the request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.

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